BUILD A MOUNT
IntelliSkin®-wrapped Samsung devices eliminated damage and workflow interruptions while delivering a simpler, more efficient experience than outdated cable-based setups.
The Challenge
For years, Brookfield Vision Care relied on an older device connected to its server with a wired setup. The device frequently fell to the floor after cords kept being snagged during patient exams. Each fall risked cracks, broken screens, and interruptions to patient care.
Dr. Pamela Schramm, Owner of Brookfield Vision Care, explained:
- Frequent device drops led to shattered screens, making it difficult and even dangerous to use.
- Operational risk—a broken device could mean losing access to critical apps needed for patient exams.
- Workplace inefficiency—wires cluttered the exam space, creating hazards and workflow disruptions.
- Usability issues—holding a cracked, unstable device during exams compromised both comfort and efficiency.
Over time, the cracked device even caused minor injuries from sharp glass, reinforcing the urgent need for a durable, wireless solution.
The Solution
Brookfield Vision Care turned to Samsung, who recommended RAM® Mounts’ rugged IntelliSkin® line for reliable device protection. IntelliSkin® not only shields devices from drops, but also replaces the fragile USB connection with durable flat pogo pins. This eliminates the wear and tear of constant plugging and unplugging while streamlining docking and charging. With IntelliSkin® and its integrated charging docks, Brookfield gained a solution built for:
- Durability & Protection – IntelliSkin® provides drop protection, guarding devices from damage even during heavy daily use.
- Wireless Connectivity – Eliminating cords and utilizing pogo pins for charging throughout the day reduced clutter and the risk of accidental pulls, ensuring zero downtime.
- Ease of Use – The rugged IntelliSkin® case makes devices easier to grip, while the secure docking station allows staff to use apps directly without removing the device.
Image of Brookfield Vision Care's broken Samsung phone
Image of the IntelliSkin® solution
"RAM literally solved every one of my challenges. We now have peace of mind knowing our devices are always secure, fully charged, and protected.”
The Results
Since adopting RAM®’s IntelliSkin® solutions, Brookfield Vision Care hasexperienced measurable improvements in efficiency, safety, and peaceof mind throughout the office, including:
Zero device drops or damage – Devices remain protected and securely stored.
Improved workflow – No more tangled cords or disruptions from knocked-over devices.
Increased safety – Doctors no longer risk cuts from cracked phone screens.
Device uptime guaranteed – Charging while docked ensures the device never runs out of power.
Enhanced patient experience – Doctors can seamlessly access apps during exams without interruptions.
Dr. Schramm highlighted the sturdiness of RAM® Mounts as the standout feature, along with unexpected benefits such as fast charging, simple setup, and wireless functionality.
Brookfield Vision Care continues to rely on RAM®’s IntelliSkin® product line throughout its practice, recommending the solution not only to colleagues but also to friends and family. Dr. Schramm notes that additional color options and lighter-weight versions would further enhance the product line, but overall, RAM® Mounts has transformed how her team manages and protects their essential devices.
