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About RAM® Mounts
Report A Counterfeit
They say imitation is the greatest form of flattery, but it can also be a pain point as our customers occasionally come across counterfeit, fake, and knockoff RAM® Mounts products. RAM® takes this issue very seriously – with your help, we can cutdown on the number of counterfeit products and ensure customers receive genuine RAM® products. Please see the below tips for identifying counterfeit versions of RAM® products, and report any potential counterfeit products by filling out the form at the bottom of this page.
THE RAM® DIFFERENCE
At RAM®, we take pride in knowing our customers depend on our products no matter where life takes them. From humble beginnings in a garage more than 25 years ago, we’ve never forgotten our guiding principle: manufacturing inventive solutions that improve lives using the highest quality materials and backed by a lifetime warranty.
This is the RAM® difference that no competitor or counterfeit product offers, and the reason our wide range of rugged and versatile mounting systems are trusted around the world.
IDENTIFYING COUNTERFEIT PRODUCTS
Genuine RAM® Mounts products are often imitated but never truly duplicated when it comes to the design, materials, and quality. Counterfeit products are more prone to failure, offer limited protection for your electronics, and are not backed by our Lifetime Warranty.
Here’s what to look for in identifying counterfeits:
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Price
Counterfeit products are often offered at a lower price due to cutting corners in production and in the materials used. At RAM®, our products are designed, engineered using only the highest quality materials. No knockoff can truthfully say the same.
We understand you may want to shop around to find the best price. However, please keep in mind that if you find a price significantly less than what’s listed on rammount.com, you may be putting yourself at greater risk of buying a counterfeit.
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Where To Buy
Genuine RAM® products are only available through rammount.com and through our authorized retailers and partners. Please be advised that purchasing from unauthorized retailers and storefronts greatly increases the risk of receiving a counterfeit product. Avoid purchasing product on Amazon from "Just Launched" sellers or sellers with only a few reviews- our authorized retailers have well established accounts with many customer reviews.
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Packaging
While counterfeit products often try to copy packaging, inserts, and instruction sheets, there are several ways to spot fakes. See the examples of genuine RAM® packaging displayed here, and remember that counterfeit packaging will often use subpar materials, arrive from countries outside the United States, have misspellings, and may even include photocopied inserts and instructions.
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COMPARING GENUINE RAM® MOUNTS TO COUNTERFEITS
From using the highest quality manufacturing materials and the premium feel of the finished components, genuine RAM® products are commonly referred to as both durable and rugged. Beyond the feel of the product, genuine RAM® products never use substandard materials (such as low quality bolts and screws) that are used to reduce costs in counterfeits, fakes, and knockoffs.
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WHAT TO DO IF YOU RECEIVE A COUNTERFEIT
If you think you’ve identified a counterfeit product, please fill out the form below to report it to the RAM® Mounts team. In addition, if you’ve already received a counterfeit please notify the retailer you made the original purchase from.