Accessibility Statement
RAM Mounts USA LLC is committed to improving the accessibility and usability of our website and online shopping experience, including for customers with disabilities.
As part of this ongoing effort, we review our website for accessibility barriers and work to address issues in the content, features, and online shopping functions that we provide, maintain, or control.
Scope of This Statement
This statement applies to the RAM Mounts USA LLC website, including the content, features, and online shopping functions that RAM Mounts USA LLC provides, maintains, or controls.
Some areas of our website may include content, tools, or services provided by third parties. While RAM Mounts USA LLC does not control every aspect of those third-party services, we work to identify accessibility barriers and provide accessible alternatives where feasible.
This statement does not apply to third-party websites, platforms, or services that are linked from our website but are not operated by RAM Mounts USA LLC.
Accessibility Approach
Our accessibility efforts are focused on making our website more:
- Perceivable: Information is available in ways users can identify and understand.
- Operable: Website features can be used through different methods of navigation and interaction.
- Understandable: Content, forms, instructions, and error messages are clear.
- Robust: The website is more compatible with current browsers, devices, and assistive technologies.
Where practical and within our control, we work to support:
- Keyboard navigation
- Readable text and page structure
- Sufficient contrast and visual clarity
- Text alternatives for meaningful images and non-text content
- Accessible forms, labels, buttons, and error messages
- Predictable navigation and interaction patterns
- Compatibility with commonly used assistive technologies
- Reduced reliance on motion, flashing, color alone, or other features that may create barriers
- Accessible product, account, support, and checkout-related information where applicable
Our accessibility work may be informed by recognized digital accessibility standards, including the Web Content Accessibility Guidelines, as well as accessibility requirements that may apply to our services.
Accessibility Tools and User Settings
Our website may include accessibility tools or settings that allow visitors to customize aspects of their browsing experience. These tools are intended to support user preferences and assist with accessibility, but they do not replace our ongoing work to make the website itself accessible.
Visitors may also use browser settings, operating system settings, screen readers, voice input, keyboard navigation, zoom tools, and other assistive technologies to access our website.
Compatibility
RAM Mounts USA LLC aims to support current versions of major browsers and commonly used assistive technologies.
Accessibility performance may vary depending on the user’s device, browser, operating system, assistive technology, settings, and the specific page or feature being used.
Ongoing Review and Improvement
We review and improve accessibility as part of our website maintenance, content updates, and development process.
Our accessibility work may include:
- Reviewing website content, templates, and interactive features
- Conducting automated and manual accessibility checks
- Addressing accessibility issues identified through testing or user feedback
- Considering accessibility when adding or updating website features
- Maintaining internal records of known issues and remediation efforts
- Monitoring changes to applicable accessibility standards and requirements
Because websites and technology change over time, accessibility review and improvement is an ongoing process.
Known Limitations
Despite our efforts, some parts of the website may not always be fully accessible. This may include, for example:
- Third-party integrations, applications, widgets, reviews, videos, payment tools, or embedded content
- Content or services provided by external partners
- Legacy documents, images, media, or older page templates
- User-generated, supplier-provided, or manufacturer-provided content
- Temporary issues introduced by website updates, platform changes, or third-party service changes
When RAM Mounts USA LLC becomes aware of an accessibility barrier, we will make reasonable efforts to address the issue or provide an accessible alternative where feasible.
Product and Service Accessibility Information
Where accessibility information about a product, service, order, or website feature is applicable and available to RAM Mounts USA LLC, we aim to provide that information in an accessible format upon request.
Feedback and Assistance
We welcome feedback on the accessibility of our website.
If you experience difficulty using our website, encounter an accessibility barrier, or need information in an alternative accessible format, please contact us.
To help us review your request, please include, if possible:
- The webpage, product, or feature where the issue occurred
- A description of the problem
- The device, browser, or assistive technology you were using
- Your preferred method of response
We will review accessibility feedback and make reasonable efforts to respond and address issues in a timely manner.
Contact Information
Email: support@rammount.com
Phone: 206-763-8361
Mailing Address: 8410 Dallas Avenue South, Seattle, WA 98108Statement Review
This statement was last reviewed on:
We may update this statement as our website, accessibility practices, technologies, and applicable requirements evolve.